Rules
1. General provisions
1.1. These Rules for the Purchase and Sale of Goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller in the purchase of goods in the E-Shop www.MrPerfumer.eu
1.2. The Seller reserves the right to change, amend or supplement the rules at any time, taking into account the requirements established by the legislation. The buyer is informed by e-mail. Shop MrPerfumer.eu website. When the buyer makes purchases in the e-shop, the Rules in force at the time of placing the order apply.
1.3. You have the right to buy in the e-shop:
1.3.1. capable natural persons, i.e. persons who have reached the age of majority, whose capacity is not restricted by the court procedure;
1.3.2. minors from 14 to 18 years of age, only with the consent of their parents or guardians, except in cases where they independently dispose of their income;
1.3.3. legal persons;
1.3.4. Authorized representatives of all the above-mentioned persons.
1.4. The Seller, by approving the Rules, also guarantees that, in accordance with the provisions of Rules 1.3. The Buyer has the right to purchase the goods in the e-shop.
1.5. The contract between the Buyer and the Seller shall be deemed to have been concluded from the moment when the Buyer has formed a basket of goods in the e-shop, indicated the delivery address, chosen the payment method and familiarized himself with the Seller's rules, clicks the "Order" button.
1.6. Each contract concluded between the Buyer and the Seller is stored in the e-shop.
2. Protection of personal data
2.1. The Buyer may:
2.1.1. when registering in this e-shop – by entering the data requested during registration;
2.1.2. by not registering in this e-shop.
2.2. The Buyer, when ordering goods 2.1. in the manner provided for in paragraph 1 of the Rules, the Seller must indicate the Buyer's personal data necessary for the proper execution of the order of goods: name, surname, delivery address, telephone number and e-mail address in the relevant information fields provided by the Seller.
2.3. By approving these rules, the Buyer agrees that 2.2. The Buyer's personal data provided in the e-shop for the sale of goods and services would be processed for the purposes of analysing the Seller's activities.
2.4. By agreeing that the Buyer's personal data would be processed for the purpose of selling goods and services in the Seller's e-shop, the Buyer also agrees to send information messages to the e-mail address and telephone number specified by the Buyer, which are necessary for the execution of the order of goods.
2.5. The Buyer, when registering in the e-shop and ordering the goods, undertakes to store and not disclose the login data to anyone.
3. Rights and obligations of the buyer
3.1. The Buyer has the right to purchase goods in the e-shop in accordance with the procedure established in these Rules and other information sections of this e-shop.
3.2. The Buyer has the right to withdraw from the contract for the purchase and sale of goods with the e-shop by notifying the Seller thereof in writing (by e-mail, indicating the desired return of the goods and its order number) not later than within 14 (fourteen) working days from the date of delivery of the item, except for cases when the contract cannot be withdrawn in accordance with the laws of the Republic of Lithuania (e.g., when the contract is concluded for the sale of hygiene products – bedding; see information on the website of the Public Institution "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of the return and exchange of non-food products", paragraph 18).
3.3. Rules 3.2. The Buyer may exercise the right provided for in Article 10 of the Act, only if the goods have not been damaged or have not substantially changed their appearance, nor if they have not been used.
3.4. The Buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must immediately update them.
3.6. The Buyer undertakes not to transfer his/her login data to third parties. If the Buyer loses the login credentials, he/she must immediately inform the Seller about it by the means of communication specified in the "Contacts" section.
3.7. The Buyer, using the e-shop, agrees with these Rules of Purchase and Sale and undertakes to comply with them and not to violate the legislation of the Republic of Lithuania.
4. Rights and obligations of the seller
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the e-shop.
4.2. If the Buyer tries to harm the stability and safety of the Seller's e-shop or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer's ability to use the e-shop or, in exceptional cases, to cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's right to privacy to the personal information belonging to the Buyer specified in the e-shop registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5. Order of goods, prices, payment procedure, terms
5.1. The Buyer can make purchases in the e-shop around the clock, 7 days a week.
5.2. The Agreement shall enter into force from the moment the Buyer clicks on the "Order" button, and upon receipt of the Order, the Seller confirms it by sending a confirmation letter to the e-mail specified by the Buyer or calling informing about the delivery time of the ordered goods.
5.3. Prices of goods in the e-shop and in the formed order are indicated in euros, including VAT.
5.4. The Buyer shall pay for the Goods in one of the following ways:
5.4.1. Payment using e-banking means prepayment using the e-banking system used by the Buyer. The Buyer transfers the money to one of the provided e-shop current accounts. In this case, the responsibility for data security lies with the respective bank, as all monetary transactions take place in the bank's e-banking system.
5.4.2. Payment by bank card or cash in MrPerfumer.eu store at Pramonės pr.8E, Kaunas.
5.5. The Buyer undertakes to pay for the goods within 1 working day after receiving confirmation from the Seller about the expected term of delivery of the goods. Only after receiving payment for the goods does the parcel of goods begin to be formed and the term of delivery of the goods begins to be calculated.
6. Delivery of goods
6.1. The Buyer, having chosen the delivery service of the goods during the order, undertakes to indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).
6.4. The Seller shall deliver the goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These terms are preliminary and do not apply in cases where the Seller's warehouse does not have the necessary goods and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods.
6.5. In all cases, the Seller shall be exempt from liability for violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are not provided in time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
6.6. The Buyer must immediately inform the Seller in all cases if the shipment is presented in a broken or otherwise damaged package, if the shipment contains unordered goods or an incorrect quantity of them, incomplete assembly of the goods.
6.7. In all cases, the Buyer, if he notices damage to the packaging during delivery, must indicate comments in the delivery document of the parcel submitted by the courier or draw up a separate act regarding these violations. The Buyer must do this in the presence of the courier. Failure to perform such actions shall exempt the Seller from liability to the Buyer for damage to the goods related to damage to the packaging, which the Buyer did not mark in the courier's delivery document.
7. Quality of goods, guarantees
7.1. The data of each product sold in the e-shop are generally indicated in the product description attached to each product.
7.2. The Seller is not responsible for the fact that the goods in the e-shop may not correspond to the actual size, shape and color of the goods due to the characteristics of the display used by the Buyer.
7.3. The Seller provides a quality guarantee valid for certain types of goods for a certain period of time, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided for by the relevant legislation shall apply.
8. Return and exchange of goods
8.1. The defects of the sold goods shall be eliminated, the defects of the goods shall be replaced, returned in accordance with the Rules of Return and Exchange of Goods approved by the Order of the Minister of Economy of the Republic of Lithuania No. 217 "On the Approval of the Rules for the Return and Exchange of Goods" of 29 June 2001, except for the cases when the contract cannot be withdrawn in accordance with the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products – bedding; see information on the website of the Public Institution "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of the return and exchange of non-food products", paragraph 18). In all cases, the money for the returned goods is transferred only to the payer's bank account.
8.2. In order to return the product(s) in accordance with Article 8.1 of the Rules. The Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer by informing the Seller by the means of transport specified in the contact section, indicating the name of the returned product, the order number and the reasons for the return.
8.3. When returning the goods to the Buyer, the following conditions must be complied with:
8.3.1. The returned item must be in its original neat packaging;
8.3.2. the product must be undamaged by the Buyer;
8.3.3. The product must be unused, without losing its commercial appearance (undamaged labels, untorn protective films, etc.) (this clause does not apply in the case of the return of a defective product);
8.3.4. the returned product must be of the same equipment as the Buyer received it;
8.3.5. When returning the product, it is necessary to provide a document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer fails to comply with 8.3. the procedures for the return of goods laid down in the Article.
8.5. When returning the received wrong product and/or defective product, the Seller undertakes to pick up such goods and replace them with similar suitable goods.
8.6. In the event that the Seller does not have goods suitable for replacement, the Buyer shall be refunded the amount paid, excluding the price for delivery.
9. Buyer and seller responsibilities
9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller shall not be liable for any consequences arising therefrom and shall be entitled to claim compensation from the Buyer for any direct losses incurred.
9.2. The Buyer is responsible for actions performed using this e-shop.
9.3. Once registered, the Buyer is responsible for the transfer of their login details to third parties. If a third party uses the services provided by the e-shop by logging into the e-shop using the Buyer's login details, the Seller shall consider this person to be the Buyer.
9.4. The Seller shall be exempt from any liability in cases where losses arise due to the Buyer's failure to familiarize themselves with these Rules, despite being given the opportunity to do so, and disregarding the Seller's recommendations and the Buyer's obligations.
9.5. If the Seller's e-shop contains links to the websites of other companies, institutions, organizations, or individuals, the Seller is not responsible for the information or activities carried out there, does not supervise or control those websites, and does not represent those companies or individuals.
9.6. In the event of damage, the Party at fault shall compensate the other Party for direct losses.
10. Marketing and information
10.1. The Seller may, at its discretion, initiate various promotions in the e-shop.
10.2. The Seller shall have the right to unilaterally change the terms and conditions of promotions or cancel them without prior notice. Any changes or cancellations of the terms and conditions of promotions shall only apply prospectively, i.e. from the moment they are made.
10.3. The Seller shall send all notifications to the Buyer using the means of communication specified in the Buyer's registration form.
10.4. The Buyer shall send all notifications and questions to the Seller using the telephone numbers and email addresses specified in the “Contacts” section of the Seller's online store.
10.5. The Seller shall not be liable if the Buyer does not receive the sent informational or confirmation messages due to internet connection or email service provider network disruptions.
11. Final provisions
11.1. These Rules for the Purchase and Sale of Goods have been drawn up in accordance with the laws and regulations of the Republic of Lithuania.
11.2. All disputes arising from the implementation of these Rules shall be resolved through negotiation. If no agreement can be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.